Faced with rising patient demand for Zepbound and an underperforming support vendor, a pharmaceutical company partnered with Emerge Growth to pilot a 15-person Patient Care team. The goal: evaluate Emerge’s ability to deliver a more scalable, high-quality BPO solution. The successful pilot quickly grew into a long-term strategic partnership.

The healthcare industry is experiencing a profound shift, not only in how care is delivered but in how healthcare professionals want to work.

Recruiting agencies can specialize in certain industries, including pharmaceuticals.