top of page
emerge_logo_ai_white_edited.png
Growth Logo_edited.png
Japan_edited.png
emerge_logo_talentsolutions.png

Search Results

298 results found with an empty search

  • Why is it so Difficult for Businesses to Source Talent?

    Finding the right talent for a job can be a difficult and time-consuming process. With 10.9 million job openings in the US alone, it is clear why businesses struggle to source talent in a market that is so saturated with job seekers. In order to stay competitive, businesses must be able to find the right talent in the right amount of time. This article will explain why businesses find it difficult to source talent in a market with 10.9 million job openings, the challenges they face when finding experienced candidates, and strategies for finding the right talent. The Difficulty of Sourcing Talent The difficulty of sourcing talent lies in the sheer number of job openings available in the current market. With December 2022 reporting 10.9 million job openings to 5.7 million job seekers , it can be difficult for businesses to find the right talent with the right skills and experience. Many businesses are looking for candidates with a specific set of skills and experience, which can be difficult to find when there are so many job seekers looking for the same positions. Additionally, businesses must also consider the cost of hiring new employees. With wages on the rise, many businesses are wary of hiring new employees, especially if they are not sure if they will be able to keep them long-term. Furthermore, the difficulty of sourcing talent is also due to the changing needs of the workforce. As technology advances, many businesses are struggling to keep up with the changing needs of their employees. Workers are looking for more benefits than those companies are willing to offer, such as flexible working hours and better pay. This puts companies in a difficult position, as they must decide between hiring a more expensive employee with more experience or a less expensive one with fewer qualifications. Challenges in Finding Experienced Candidates Another challenge businesses face when sourcing talent is finding experienced candidates. Many businesses are looking for candidates with a certain level of experience, which can be difficult to find in a market with 10.9 million job openings. Additionally, many businesses are looking for candidates with specific qualifications and skills, which can be difficult to find in a market with so many job openings. This leaves out candidates without extensive experience or a willingness to work evenings and weekends at something of a disadvantage. Furthermore, businesses are also faced with the challenge of finding experienced candidates who are the right fit for the job. With 10.9 million job openings, it can be difficult to find a candidate who fits the company’s culture and values. Additionally, many businesses are also looking for candidates who are willing to commit to long-term employment. This can be difficult to find in a market with so many job openings, as many job seekers may be looking for short-term employment or freelance work. Benefits Millennials and Gen Z Want Companies must keep their finger on the pulse of a constantly shifting labor market and understand that Millennials and Gen Z seek more than just monetary rewards – they are motivated by flexible hours, career progression opportunities, access to cutting-edge technologies, plus an environment which values their ideas. To stay competitively ahead in this ever-evolving world it pays to provide what these generations expect from employers. Millennials and Gen Z are demanding the latest technology, training opportunities, and career-propelling development from companies they work with. Boring 9 to 5s won’t cut it anymore – these generations want to know that their efforts have purpose beyond clocking in hours! Investing in Training Junior-Level Employees To thrive in today’s competitive labor market, businesses must think outside the box when it comes to employee training. Investing in junior-level employees can be beneficial not only for future competitiveness but also for creating a unique and meaningful corporate culture – investing time now into talent development will pay dividends down the line. After all, what could make a business more successful than having an outstanding team with their chosen set of company values? Furthermore, investing in training junior-level employees can also help businesses reduce costs in the long run. By investing in training junior-level employees, businesses can develop their own talent pool and find employees who are the right fit for the job. Additionally, investing in training junior-level employees can also help businesses stay competitive, as they can ensure that their employees are properly trained and have the right skills to stay competitive in the market. Strategies for Finding Talent In a competitive landscape of several job opportunities, businesses should sharpen their recruitment strategies to gain an edge over others . Crafting strong recruiting tactics allows them to find qualified talent in an efficient manner; and utilizing modern channels such as social media and technology can aid in that endeavor exponentially. Additionally, businesses should also consider investing in job fairs and networking events in order to find the right talent. Job fairs and networking events can be beneficial in the long run, as they allow businesses to meet potential candidates and find the right talent in the right amount of time. Furthermore, investing in job fairs and networking events can also help businesses find candidates who are the right fit for the job, as they can meet potential candidates and get a better idea of their qualifications and skills. Leveraging Social Media and Technology With social media and technology at their disposal, employers can now find top talent faster than ever! Instead of spending days buried in stacks of CVs looking for the perfect candidate, they are just a few clicks away from connecting with qualified professionals across the globe. Now you don’t have to miss out on searching and sighting your next great hire – snap up that ideal applicant before anyone else does. Conclusion With 10.9 million available jobs, the competition for top talent is fierce. Finding the right people for each role quickly and effectively can be a challenge but it’s not impossible! I sure hope this article helped you to source better talent on a more consistent basis. If you want to learn even more about sourcing talent, contact us today !

  • The Essential Benefits of Pre-Employee Screening

    Pre-employment screening is an important step in the hiring process for any organization. It helps employers identify the best candidate for the job, while also ensuring the safety of their employees and the organization as a whole. This article will outline the essential benefits of pre-employment screening, how to conduct it, and the types of screenings available. What is Pre-Employment Screening? Pre-employment screening is a process of collecting and verifying information about potential new hires. This process is conducted before any hiring decisions are made. It includes background checks, drug tests, reference checks, and other screenings to ensure that the candidate is a good fit for the position. Pre-employment screening can also help employers avoid legal issues, as it helps to protect their businesses from negligent hiring practices. Benefits of Pre-Employment Screening Pre-employment screening can be a game changer for any organization. Taking the time to examine someone’s credentials before bringing them onto the team can truly help employers identify and attract the best candidates for a position. Additionally, it is key for preserving the company’s long-term health and productivity by uncovering unwanted surprises down the line. Employers often feel reassured that their vetting processes have helped evaluate risks from previous associations, placing the utmost priority on workforce safety. So, through diligence in pre-employment screening employers and business owners alike are spared from difficult potential problems hurtling down their way later. Protect the Health of Your Organization Pre-employment screening is a valuable tool for protecting the health of your organization. It can help you identify individuals with a history of criminal activity, drug use, or other risky behaviors that could be harmful to your organization. By screening potential employees, you can ensure that your organization is hiring trustworthy and reliable individuals who will contribute positively to your team . Pre-employment screening can also help you to avoid costly legal issues. By conducting background checks and other screenings, you can ensure that your organization is not in violation of any laws or regulations. This can help you to protect your organization from any potential liability issues. Fewer Wasted Resources Pre-employment screening can make a huge impact to reduce the number of resources that are thrown away. With careful planning during the recruitment process, you can guarantee that those hired are suitable for the positions they’re filling. That’s true economic value– enabling the team to meet their goals with confidence and making the best hiring decisions right from the start. Solid pre-employment screening gives organizations a major edge, providing them with insight into each potential hire before they step foot in the company. A proactive approach here sets companies up for success at every turn, cutting down on misused resources and salary costs. Improved Workplace Safety Pre-employment screening can make a real difference to the work environment. By conducting rigidly enforced background checks and leveraging multiple sources of data, it is possible to detect any past indiscretions or risky behaviors that may have been overlooked when recruiting. These small yet important investigations can reveal red flags previously unexplored and could lead to more unsafe conditions in the workplace. Thus, pre-employment screenings are essential tools in helping to keep employees safe, as well as upholding the integrity of the entire organization. Verify Candidate Information It’s the final stretch: a pre-employment screening can offer you the peace of mind to trust your new hire. Yes, these screenings are conducted with thoroughness and accuracy, helping to ensure that your potential new employee’s credentials match their resume and application. Put briefly, it helps you to verify anything from backgrounds to experience levels registered within the answered documents–turns out diligence really does pay off here. Do it right and finally be sure that you’ve chosen the best person for your ever-so-dynamic team. The Types of Pre-Employment Screening There are several types of pre-employment screening available. These include background checks, drug tests, reference checks, and other screenings. Each type of screening can provide valuable information about a potential employee, so it is important to understand which type of screening is best for your organization. Background checks are a type of pre-employment screening that can provide valuable information about a potential employee. A background check can include a criminal background check, credit check, and other screenings to determine if the candidate has a history of criminal activity or financial instability. Drug tests are another type of pre-employment screening that can provide valuable information about a potential employee. Drug tests can help to identify individuals who may be using drugs or alcohol while on the job, which can be a major risk to your organization. Reference checks are another type of pre-employment screening that can provide valuable information about a potential employee. Reference checks can help to verify the information that the candidate has provided about their past work experience, qualifications, and skills. Other types of pre-employment screening include EEO-compliant personality assessments, aptitude tests, and physical exams. Each type of screening can provide valuable information about a potential employee, so it is important to understand which type of screening is best for your organization. How to Conduct Pre-Employment Screening It is important to have a thorough process for conducting the pre-employment screening. This includes setting clear expectations with the candidate, collecting the necessary information, and verifying the information. Here are some tips for conducting pre-employment screening: Set clear expectations with the candidate: Make sure that the candidate understands the process and what is expected of them. Collect the necessary information: Collect the necessary information from the candidate, such as a resume, references, background information, and any other relevant information. Verify the information: Conduct background checks, verify references, and perform any other necessary screenings to ensure that the information provided by the candidate is accurate. Follow up: Follow up with the candidate if there are any discrepancies or issues with the information provided. Make an informed decision: Use the information gathered from the pre-employment screening process to make an informed decision about the candidate. Conclusion Pre-employment screening is an essential part of the hiring process for any organization. It can help to protect the health of your organization, reduce wasted resources, improve workplace safety, and verify candidate information. It is important to understand the types of pre-employment screenings available, as well as how to conduct them properly. By taking the time to conduct pre-employment screening, you can ensure that you are hiring the best candidate for the job and protecting the health of your organization. If you are looking to hire the best candidate for the job and protect the health of your organization, pre-employment screening is an essential step. Make sure to follow the tips outlined in this article to ensure that your pre-employment screening process is thorough and effective.

  • The Ultimate Guide to Candidate Sourcing (7 Strategies)

    In today’s competitive job market, it’s no longer enough to just post a job and wait for the candidates to come. To succeed in recruitment, you need to be proactive and use effective candidate-sourcing strategies. In this blog, we will explore what candidate sourcing is, the differences between active and passive candidates, the benefits of proactive vs reactive recruiting, common recruitment methods, and how to identify and engage passive candidates.  We’ll also look at seven strategies to transform passive prospects into eager candidates, examples of effective passive recruiting strategies, and how to measure the success of your candidate sourcing efforts. Candidate sourcing is the process of proactively identifying and engaging with potential candidates who may be a good fit for a role at your organization. This can include a range of activities, such as researching potential candidates online, attending industry events, networking with professionals in your field, and leveraging referrals. Candidate sourcing is a critical component of successful recruitment, as it allows you to target a specific group of candidates and ensure you are reaching the right people for the job. What is the Difference Between Active and Passive Candidates? Active candidates are individuals who are actively looking for a job and have made their availability known. This could include job seekers who have posted their resumes online, applied for jobs through job boards, or contacted recruiters directly. Passive candidates, on the other hand, are individuals who are not actively looking for a job but may be open to new opportunities. These could be people who’ve made their resumes available online, but not actively seeking a job, or those who are open to new opportunities but haven’t taken the initiative to reach out to recruiters. Benefits of Proactive vs Reactive Recruiting Proactive recruiting is the process of actively searching for candidates and engaging with them before a job opening is available. This allows you to identify and engage with potential candidates , even before they may be actively looking for a job. This can give you a head start in the recruitment process and allow you to build relationships with potential candidates before they start applying for jobs. Reactive recruiting, on the other hand, is the process of responding to job applications and responding to inquiries from potential candidates. While reactive recruiting can be effective, it can also be time consuming and may limit the number of potential candidates you can reach. Common Recruitment Methods There are a variety of recruitment methods that can be used to source candidates. These include online job postings, referrals, networking, and attending industry events. Each of these methods can be effective in their own right, but should be used in conjunction with each other to maximize your chances of success. Online job postings are a great way to get the word out about a role and open the door to potential candidates. However, they should be used as part of a larger recruitment strategy and not as a standalone approach. Referrals are another effective way to identify potential candidates. Leveraging the networks of existing employees and contacts can be an effective way to reach out to passive candidates and find the right person for the job. Networking is also a great way to source candidates, as it allows you to build relationships with potential candidates and get to know them on a more personal level. Attending industry events and conferences can also be a great way to meet new people and build relationships with potential candidates. How to Target Talent Identifying potential candidates is only the first step in the recruitment process. Once you’ve identified potential candidates, you need to be able to target them effectively. To do this, you need to consider their skills, experience, location, job history, and other factors. You also need to consider their motivations and interests, as this can help you to create a recruiting message that resonates with them. Strategies to Identify and Engage Passive Candidates Once you’ve identified potential candidates, you need to find ways to engage them. The key to successful candidate sourcing is to create an effective strategy that allows you to identify and engage potential candidates. Here are a few strategies to help you find and engage potential passive candidates: Leverage social media: social media is a great way to reach out to potential candidates. Leveraging platforms such as LinkedIn, Twitter, and Facebook can help you to get the word out about a role and engage with potential candidates. Use targeted advertising: Targeted advertising can be a great way to reach out to potential candidates. This can include using search engine optimization (SEO) to target potential candidates, running targeted ads on social media, or using online job boards to reach out to potential candidates. Utilize referrals: Leveraging the networks of existing employees can be an effective way to reach out to passive candidates and find the right person for the job. Attend events: Attending industry events and conferences can be a great way to meet potential candidates and build relationships with them. Transform Passive Prospects into Eager Candidates Once you’ve identified potential passive candidates, you need to be able to engage them and convert them into eager candidates. Here are a few strategies to help you transform passive prospects into eager candidates: Personalize your outreach: Personalizing your outreach is key when it comes to engaging passive candidates. Taking the time to craft a personalized message that resonates with the candidate can make all the difference. Follow up: Following up with potential candidates is important for engaging them. Sending a follow up message after an initial contact can show that you’re serious about engaging them and can help to build a relationship. Showcase your company culture: Showcasing your company culture is a great way to engage potential candidates. Showcasing the positive aspects of your company can help to engage potential candidates and give them a better understanding of what it’s like to work for your organization. Highlight the benefits: Highlighting the benefits of working for your organization can be a great way to engage potential candidates. Showcasing the benefits of working for your organization such as competitive salaries, flexible working hours, or other perks can help to engage potential candidates. Leverage technology: Technology can be a great way to engage potential candidates. This can include using applicant tracking systems (ATS) to track potential candidates, using automated messages to reach out to potential candidates, or leveraging data analytics to identify potential candidates. Focus on candidate experience: Ensuring a positive candidate experience is essential when it comes to engaging potential candidates. Taking the time to ensure that the recruitment process is smooth and efficient can help to engage potential candidates and ensure they feel valued. Offer incentives: Offering incentives can be a great way to engage potential candidates. This could include offering referral bonuses, providing flexible working hours, or offering other incentives to potential candidates. How to Measure the Success of Your Candidate Sourcing Efforts Once you’ve identified and engaged potential candidates, it’s important to measure the success of your candidate sourcing efforts. This can be done by tracking key metrics such as time to hire, cost per hire, quality of hire, and response rate. By tracking these metrics, you can gain insights into the effectiveness of your recruitment strategies and make adjustments as needed. Conclusion Candidate sourcing is an essential component of successful recruitment. To succeed in candidate sourcing, you need to be proactive and use effective strategies to identify and engage potential candidates. In this blog, we’ve explored what candidate sourcing is, the differences between active and passive candidates, the benefits of proactive vs reactive recruiting, common recruitment methods, and how to identify and engage passive candidates. We’ve also looked at seven strategies to transform passive prospects into eager candidates, examples of effective passive recruiting strategies, and how to measure the success of your candidate sourcing efforts. If you’re looking to attract the best active candidates for your organization, call us today to learn how we can help .  Our team of experienced recruiters can help you to create an effective candidate sourcing strategy that will help you to identify and engage the best talent for your organization.

  • The 7-Step Selection Process (Find the Perfect Fit)

    If you’re a hiring manager looking for the right candidate for a vacant position, then you already know that the selection process is key to success. The selection process is a series of steps that companies use to identify and hire the best candidate for the job. It involves several steps that help the employer assess a candidate’s qualifications, skills, experience, and other relevant factors. In this article, we’ll discuss 7 steps that companies use to find the right candidate. Keep reading to learn more about the selection process and how you can use it to find the perfect fit. The selection process is an important part of the recruitment process. It’s the process that employers use to identify and hire the best-suited candidate for a job. What Is the Selection Process? The selection process is a series of steps employers use to find the right candidate for the job. It involves several activities that help employers assess a candidate’s qualifications, skills, experience, and other relevant factors. It’s a multi-step process that involves several activities like screening, interviewing, assessment, and more. It’s important for employers to get it right as the wrong hire can have serious consequences. The 7 step selection process: Application Screening & pre-selection Interview References & background checks Assessment Decision Job offer & onboarding The selection process can vary from company to company and job to job. Some companies may have additional steps like psychological tests or group activities. Step 1: Application The first step of the selection process is the application. This is when the employer collects the necessary information from the job seeker. Job seekers submit their resume, cover letter, and other relevant documents. This helps the employer get an overview of the candidate’s qualifications, skills, and experiences. Next, the employer may also ask the job seeker to fill out an application form. This helps the employer get more detailed information about the candidate. Application processes also help the employer identify potential candidates for the job. The job seeker needs to make a good impression with their application. Step 2: Screening & Pre-Selection Next we have screening and pre-selection . This is when the employer reviews the applications and selects the most suitable candidates for the job. The employer looks at the qualifications, skills, and experiences of the candidates. They may also consider other factors like gender, ethnicity, and disability status. A phone interview or an online assessment to get a better understanding of the candidate is usually a good idea. This helps them weed out unsuitable candidates and narrow down the list of potential candidates. At this stage, the employer may also invite the shortlisted candidates for an in-person interview. Step 3: Interview Interviewing the candidate is the next step in the selection process. This is when the employer meets the candidate in person to get to know them better. The employer will ask the candidate questions about their qualifications, skills, experience, and other relevant factors. This helps the employer assess the candidate’s suitability for the job. The employer may also ask the candidate to complete a task or a test. This helps the employer assess the candidate’s skills and abilities. At the end of the interview, the employer will ask the candidate if they have any questions . This allows the candidate to ask questions about the job and the company. Step 4: References & Background Checks References & background checks are up next. This is when the employer checks the references and background of the candidate. The employer will contact the references provided by the candidate and ask them about the candidate’s qualifications, skills, and experience. They may also conduct a background check to verify the information provided by the candidate. Candidates need to provide accurate and up-to-date information. Providing inaccurate information can disqualify the candidate from the selection process. Step 5: Assessment Assessment. This is how you determine the candidate’s skills and abilities. The employer may ask the candidate to complete a task or a test. This helps the employer assess the candidate’s skills and abilities. The employer may also assess the candidate’s personality and behavior.  Identifying whether the candidate is a good fit for the job and the company is the point of this step.  Step 6: Decision And now it’s time for the most important step in the selection process: The decision. This is when the employer makes the final decision on who to hire for the job. The employer will consider all the information they have collected about the candidate. They will also consider their preferences and the company’s needs. At this stage, the employer may also consult with other stakeholders in the company. This helps ensure that the decision is an informed one. Step 7: Job Offer & Onboarding The final step in the selection process is the job offer & onboarding. This is when the employer offers the job to the candidate and onboards them. It is time to inform the candidate about the job offer and go over the job details. The employer may also provide the candidate with information about the company and the job responsibilities. The employer will also provide the candidate with information about the onboarding process . This helps the candidate prepare for their new role and get acclimatized to the company. Conclusion The selection process is a series of steps that employers use to identify and hire the best candidate for the job. It involves several steps that help the employer assess a candidate’s qualifications, skills, experience, and other relevant factors. Understanding the selection process is critical for employers. It helps employers find the right candidate for the job and it helps your candidates understand what to expect when applying for a job. By following the 7 steps of the selection process, employers can find the perfect fit for the job, and job seekers can find the perfect job for them. Are you looking for help finding the perfect fit? Reach out to our team so we can give you even more help.

  • 6 Amazing Ways to Supercharge Your Candidate Pool!

    We all know that a strong candidate pool is essential for any successful business. Without a reliable source of potential hires, companies can find themselves struggling to fill positions quickly and efficiently. But even if you already have a strong candidate pool, there are still plenty of ways to take it to the next level. In this blog post, we’ll look at six amazing ways to supercharge your candidate pool and ensure you’re always ready to take on the best talent. Having a solid candidate pool is essential to ensure you can always fill any positions quickly and effectively. But even if you already have a reliable source of potential hires, there are still plenty of ways to supercharge your candidate pool and make sure you’re always ready to take on the best talent. In this blog post, we’ll look at six amazing ways to supercharge your candidate pool. From leveraging social media platforms to connecting with professional organizations, we’ll cover everything you need to know to ensure you always have the best and brightest talent at your disposal. So, let’s dive in and take a look at our six amazing ways to supercharge your candidate pool! Building a Stronger Candidate Pool Through Social Media Social media has become an essential tool for building and managing candidate pools. With so many potential hires now active on various social media platforms, it’s important to leverage these networks to ensure you’re always connected with the best and brightest talent. When it comes to building a stronger candidate pool through social media , there are two main strategies you should consider: leveraging social media platforms and creating a careers page. The first strategy for leveraging social media to build a stronger candidate pool is to use the various platforms available. From Facebook to Twitter to LinkedIn and beyond, there are countless platforms you can use to connect with potential hires. When it comes to using social media for recruiting, it’s important to focus on the platform that makes the most sense for your company. For example, if you’re looking to hire software developers , you may want to focus your efforts on LinkedIn, as this is the social network most commonly used by software engineers. Regardless of the platform you choose, there are a few key steps you should take to ensure you’re leveraging social media in the most effective way possible. First, you should create a profile for your company on the platform you’ve chosen. This will allow potential hires to learn more about you, your company, and the positions you’re looking to fill. Next, you should use the platform to engage with potential hires. Whether it’s responding to messages, joining conversations, or simply sharing relevant content, it’s important to be active and engaged on the platform. Finally, you should use the platform to advertise your open positions. This can be done through sponsored posts, targeted ads, or simply sharing the positions on your company’s profile. The second strategy for leveraging social media to build a stronger candidate pool is to create a careers page. A careers page is a dedicated page on your website that provides potential hires with more information about your company and the positions you have available. Creating a careers page is an effective way to attract potential hires and ensure you’re always connected with the best and brightest talent. When creating a careers page, it’s important to focus on the information you include. Your careers page should provide potential hires with all the information they need to make an informed decision, including job descriptions, company culture, and benefits. It’s also important to focus on the design of your careers page. You want to make sure the page looks professional and is easy to navigate, as this will ensure potential hires can quickly find the information they need. Finally, you should consider using social media to promote your careers page. By sharing the page on social media and encouraging potential hires to share it, you can ensure you’re always connected with the best and brightest talent. Connecting With Groups and Associations In addition to leveraging social media to build a stronger candidate pool, it’s also important to consider connecting with groups and associations. By connecting with professional organizations, trade associations, and previous applicants, you can ensure you always have access to the best and brightest talent. Let’s take a closer look at some of the groups and associations you should consider connecting with. The first group or association you should consider connecting with is professional organizations. Professional organizations are groups of individuals who share a common interest or profession. Examples include the American Bar Association, the American Medical Association, and the Society for Human Resource Management. Connecting with professional organizations can be an effective way to find potential hires. By networking with these organizations, you can gain access to their members, who can provide referrals and recommend potential hires for your company. The second group or association you should consider connecting with is trade associations. Trade associations are organizations that represent a specific industry or profession. Examples include the National Association of Realtors, the National Automobile Dealers Association, and the National Retail Federation. Connecting with trade associations can be an effective way to find potential hires. By networking with these organizations, you can gain access to their members, who can provide referrals and recommend potential hires for your company. Utilizing Previous Applicants In addition to leveraging social media and connecting with groups and associations, it’s also important to consider utilizing previous applicants. By reaching out to previous applicants, you can ensure you always have access to the best and brightest talent. When it comes to utilizing previous applicants, there are a few key steps you should take. First, you should create a database of previous applicants. This database should include information on the applicant’s qualifications, skills, and experience. Next, you should reach out to the applicants in your database regularly. This can be done through email, direct mail, phone calls, or other methods. Finally, you should consider offering incentives to previous applicants. This could include discounts, referral bonuses, or other forms of compensation. Re-Engaging Previous Employees In addition to utilizing previous applicants, it’s also important to consider re-engaging previous employees. By reaching out to former employees, you can ensure you always have access to the best and brightest talent. Re-engaging previous employees can be an effective way to find potential hires. Not only can former employees provide referrals, but they may also be interested in rejoining your company. When it comes to re-engaging previous employees, there are a few key steps you should take. First, you should create a database of former employees. This database should include information on the employees’ qualifications, skills, and experience. Next, you should reach out to the employees in your database regularly. This can be done through email, direct mail, phone calls, or other methods. Finally, you should consider offering incentives to previous employees. This could include discounts, referral bonuses, or other forms of compensation. Encouraging Referrals In addition to utilizing previous applicants and re-engaging previous employees, it’s also important to consider encouraging referrals. By encouraging referrals, you can ensure you always have access to the best and brightest talent. Encouraging referrals can be an effective way to find potential hires. Not only can referrals provide you with qualified candidates, but they can also be a cost-effective way to recruit. When it comes to encouraging referrals, there are a few key steps you should take. First, you should create a referral program. This program should include an incentive for employees who refer potential hires. Next, you should promote the program to your existing employees. This can be done through email, direct mail, phone calls, or other methods. Finally, you should consider offering incentives to referrals . This could include discounts, referral bonuses, or other forms of compensation. Reaching Out to Retirees In addition to utilizing previous applicants, re-engaging previous employees, and encouraging referrals, it’s also important to consider reaching out to retirees. By connecting with retirees, you can ensure you always have access to the best and brightest talent. Reaching out to retirees can be an effective way to find potential hires. Not only can retirees provide you with experienced candidates, but they can also provide valuable insight into the industry. When it comes to reaching out to retirees, there are a few key steps you should take. First, you should create a database of retirees. This database should include information on the retirees’ qualifications, skills, and experience. Next, you should reach out to the retirees in your database regularly. This can be done through email, direct mail, phone calls, or other methods. Finally, you should consider offering incentives to retirees. This could include discounts, referral bonuses, or other forms of compensation. Conclusion Having a strong candidate pool is essential for any successful business. With the right strategies in place, you can ensure you always have access to the best and brightest talent. In this blog post, we looked at six amazing ways to supercharge your candidate pool. From leveraging social media platforms to connecting with professional organizations, we covered everything you need to know to ensure you always have the best and brightest talent at your disposal. So, what are you waiting for? Start supercharging your candidate pool today !

  • How AI Is A Game Changer For Recruiting: The Recruitment Tools of Tomorrow

    In today’s fast-paced world, finding the right talent for your company can feel like searching for a needle in a haystack. But what if I told you that technology, especially Artificial Intelligence (AI), could transform this daunting task into a smooth and efficient process?  As we dive into the world of AI in recruitment, it’s important to approach this topic not just with curiosity but with an open mind, ready to embrace the future of hiring. This blog post delves into the multifaceted role of AI in transforming recruitment processes—from the initial stages of candidate screening and matching to the nuanced realms of interview analysis, onboarding, and employee retention. With a focus on educational insights and persuasive advocacy, we aim to illuminate how AI not only streamlines recruitment but also enhances the candidate experience and fosters a culture of continuous improvement.  Whether you’re a seasoned HR professional or a business leader looking to revolutionize your recruitment strategy, join us on this journey to explore the dynamic capabilities of AI in recruitment and how it can redefine the way we attract, hire, and retain talent. Embrace the future of hiring with us and discover how our team can support your recruiting efforts, leveraging the power of AI to build a stronger, more vibrant workforce. Automated Screening of Resumes We all know that screening resumes takes forever! But having AI automate this is a game-changer in the recruitment process . Imagine a tool so smart that it can quickly look through hundreds, if not thousands, of resumes and pick out the ones that best match what you’re looking for. This isn’t science fiction; it’s what AI algorithms are designed to do today.  These clever systems analyze skills, experience, and other key factors in a resume, making it easier to find the perfect candidate for the job. This means recruiters can say goodbye to the endless hours spent manually sifting through resumes. Instead, they can focus their energies on more strategic tasks, like engaging with potential hires or crafting better job descriptions . But how does this technology work? At its core, automated screening uses AI to understand what you’re looking for in a candidate. It learns from the job descriptions you provide and the qualities of employees who have succeeded in similar roles within your company. Then, it scans through resumes, looking for matches. It’s like having a super-smart assistant who knows exactly what you need and finds it for you, saving you time and effort. Enhanced Candidate Matching By incorporating machine learning and natural language processing, AI takes candidate matching to a whole new level. Unlike traditional methods that might only match candidates based on a few keywords or specific criteria, AI digs deeper. It understands the nuances in job descriptions and resumes, making connections that might not be immediately obvious. For instance, a job might require someone who is innovative and a team player. AI can evaluate how a candidate’s previous experiences and the way they present themselves in their CV align with these qualities, even if they haven’t used those exact words. This sophisticated approach means businesses are more likely to find candidates who are not just qualified on paper but who will also fit well with the team and contribute to the company’s goals. It’s about finding the right person for the job, not just the right skills. And because AI is always learning, it gets better over time, making each match more accurate than the last. So, why should businesses pay attention to these advancements in AI for recruitment? First and foremost, it streamlines the hiring process , making it faster and more efficient. This is crucial in a competitive job market where attracting top talent can make all the difference in your company’s success. Secondly, it improves the quality of hires. By ensuring a better match between the job and the candidate, companies can reduce turnover rates, save on training costs, and boost overall productivity. Moreover, embracing AI in recruitment sends a powerful message about your company. It shows that you’re forward-thinking, innovative, and committed to using the best tools available to build your team. This can be incredibly appealing to potential candidates, especially those who value technology and innovation in the workplace. However, it’s important to remember that AI is a tool, not a replacement for human judgment. While it can identify potential candidates , the final decision should always involve a human touch. Recruiters and hiring managers bring valuable insights into the company culture , team dynamics, and other intangibles that AI cannot fully grasp. Therefore, the most successful recruitment strategies will combine the efficiency and analytical power of AI with the intuition and expertise of human professionals. Predictive Analytics Predictive analytics is akin to having a crystal ball, but instead of mystical powers, it uses data—lots of data. This aspect of AI examines the patterns and outcomes of past recruitment efforts to forecast the success of future hires. Imagine being able to predict whether a candidate will accept a job offer, how long they’ll stay with your company, and how well they’ll mesh with your team and company culture. This isn’t just guesswork; it’s a data-driven analysis that gives recruiters and hiring managers a significant advantage. How does it work? AI algorithms analyze historical data from your company’s previous hiring cycles, including the performance, longevity, and engagement levels of past hires. By identifying patterns and correlations, AI can predict outcomes for new candidates. This means you can make more informed hiring decisions, focusing your efforts on candidates who are not only qualified but are also more likely to thrive in your organization. This level of insight can dramatically improve the efficiency of your hiring process and the quality of your hires . Improved Candidate Experience In today’s digital age, candidates expect quick and personalized interactions. AI-powered chatbots and interfaces are meeting these expectations head-on. They provide immediate responses to inquiries, guide applicants through the application process, and offer personalized updates about their application status. This constant, instant communication makes candidates feel valued and engaged , significantly enhancing their experience with your company. But the benefits of an improved candidate experience go beyond just making a good impression. It directly impacts your employer brand. In a competitive job market, a positive candidate experience can set your company apart, making it a more attractive place to work. Candidates are likely to share their experiences with others, either through word of mouth or on social media, further amplifying your brand’s reputation . In essence, by using AI to improve the candidate experience, you’re not just filling a vacancy; you’re building a community of advocates for your company. Moreover, these AI-driven interactions are not one-size-fits-all. They can be tailored to reflect your company’s values and culture, providing a consistent message and feeling throughout the recruitment process. This personalization ensures that candidates get a taste of your company’s environment from the very beginning, making them more excited about the prospect of working with you. Bias Reduction Bias reduction is a significant concern in the recruitment industry. Despite the best intentions, unconscious biases can influence hiring decisions, potentially overlooking qualified candidates due to non-relevant factors like gender, age, or ethnicity. Here’s where AI steps in as a game-changer.  By designing AI tools that focus solely on skills, experiences, and qualifications, companies can ensure a more objective and fair hiring process. These intelligent systems can be programmed to overlook demographic information, leveling the playing field for all candidates.  This approach not only promotes diversity but also helps companies tap into a broader talent pool, enhancing innovation and creativity within the team. Embracing AI in this capacity demonstrates a company’s commitment to fairness and diversity, attributes highly valued in today’s society. Efficient Talent Pooling Efficient talent pooling is another area where AI is revolutionizing recruitment. Managing a dynamic talent pool can be a daunting task, especially for companies that receive thousands of applications. AI simplifies this process by continuously updating candidate profiles with new information and tracking past applicants. This means that when a new vacancy arises, the AI system can quickly identify and suggest candidates from the existing pool who match the job requirements , even if they applied for a different role in the past. This not only saves time but also ensures that no potential candidate is overlooked. The beauty of AI-driven talent pooling lies in its ability to learn and adapt over time. As it processes more data, its suggestions become increasingly accurate, making the recruitment process more efficient. This proactive approach to talent management allows companies to stay ahead of their staffing needs, ensuring they have access to a ready pool of qualified candidates at all times. Moreover, maintaining an active and well-managed talent pool can significantly enhance a company’s employer brand . Candidates appreciate being considered for future opportunities, even if they weren’t the right fit for the initial role they applied for. This ongoing engagement creates a positive experience for potential hires, making them more likely to accept an offer when the right opportunity arises. Advanced Interview Scheduling Advanced interview scheduling is a boon for recruiters and candidates alike. Coordinating interviews can be a logistical nightmare, with the back-and-forth emails and the challenge of aligning multiple calendars. AI-powered scheduling tools elegantly solve this problem by automatically matching the availability of the candidate with that of the hiring team. This technology can access calendars, propose suitable times, and even send out invites and reminders, all without human intervention.  The result? A significant reduction in the administrative burden on recruitment teams and a faster, smoother scheduling process. Candidates appreciate the efficiency and simplicity of this approach, which can start the recruitment journey on a positive note. This advanced scheduling capability not only speeds up the hiring process but also demonstrates a company’s commitment to leveraging cutting-edge technology. In a competitive job market, this can enhance an employer’s brand, showing potential hires that the company values innovation and respects their time. Video Interview Analysis Turning our attention to video interview analysis, this is where AI brings a new dimension to understanding candidates. In a world where remote interviews have become the norm, AI can offer invaluable insights beyond what can be gleaned from a resume or even the spoken word. By analyzing video interviews, AI can assess non-verbal cues such as facial expressions, tone of voice, and body language. This analysis provides a deeper understanding of a candidate’s communication skills, confidence, enthusiasm, and other personality traits that might indicate their suitability for a role. It’s important to note that this technology is not about making judgments but rather providing additional data points to inform the hiring decision. For instance, a candidate’s enthusiasm, as evidenced by their facial expressions and tone of voice, could be a strong indicator of their genuine interest in the position and the company. Similarly, their responses to certain questions, mirrored through their body language, can offer clues about their confidence and ability to handle challenges. However, as we embrace the insights offered by video interview analysis, it’s crucial to approach this technology with a balance of enthusiasm and ethical consideration. Ensuring privacy, transparency, and fairness in the use of such tools is paramount. Candidates should be informed about how AI will be used in the assessment process and assured of the measures in place to prevent bias and ensure fairness. Onboarding and Retention Onboarding and retention are critical stages in the employee lifecycle where AI can make a significant difference. The onboarding process can be overwhelming for new hires, with a plethora of forms to fill out and information to absorb.  AI simplifies this process by automating routine tasks and personalizing the onboarding experience. For instance, AI can tailor learning paths based on the new hire’s role, experience, and learning pace, ensuring they feel supported and valued from day one. Moreover, through predictive analytics, AI can identify early signs of potential employee turnover .  This insight allows companies to proactively address concerns, adjust engagement strategies, and retain talent more effectively. By leveraging AI in these ways, companies can enhance employee satisfaction and loyalty, which are crucial for long-term success. Continuous Learning and Improvement The power of AI doesn’t stop with the initial implementation. Continuous learning and improvement are inherent features of AI systems. As they encounter new data, AI algorithms adapt and refine their processes.  This means that recruitment strategies, powered by AI, evolve over time, becoming more efficient and aligned with the changing dynamics of the job market and candidate expectations. This adaptive learning ensures that companies remain at the forefront of recruitment best practices, able to attract and retain top talent in an increasingly competitive landscape. Conclusion As we embrace these technologies, it’s crucial to remember the human element in recruitment. AI provides the tools to make processes more efficient and experiences more personalized, but the final decisions, the connections, and the culture are inherently human. Balancing AI’s analytical power with human intuition and empathy will lead to the most successful recruitment outcomes. Let’s harness the potential of AI to not only predict the future of recruitment but to create it, ensuring a more efficient, engaging, and effective hiring process for all involved. The role of AI in recruitment is transformative, offering unprecedented opportunities for efficiency, insight, and engagement throughout the employee lifecycle. Needless to say, AI is reshaping the way companies connect with, hire, and retain their workforce. As we look to the future, the potential of AI in recruitment and human resources is boundless. The key to unlocking this potential lies in leveraging AI’s capabilities while maintaining a commitment to ethical practices and human insight. For businesses ready to embrace these innovations, the benefits are clear: a more dynamic, inclusive, and effective recruitment process and a stronger, more resilient workforce. If you’re looking to transform your recruiting efforts and harness the power of AI, our team is here to help. Contact us today to learn how we can assist you in refining your recruitment strategy, enhancing your employer brand, and securing the talent that will drive your company forward.

  • AI is Revolutionizing the Recruitment Process (5 Ways)

    Recruiting is an essential component of any business. The success of an organization is often determined by the quality of its employees. Finding the right talent can be a challenging task, and traditional recruitment methods can be tedious and time-consuming. However, with the advancements in technology, AI is now changing the recruitment process in unprecedented ways. In this blog post, we will explore how AI is revolutionizing recruitment in five ways, including efficient candidate screening, bias reduction, predictive hiring, streamlined interview processes, and improved candidate experience. Efficient Candidate Screening  When it comes to recruiting, screening resumes and cover letters can be a daunting task. However, AI-powered recruitment tools can help analyze resumes and cover letters in a matter of seconds, saving time and effort. These tools can also evaluate a candidate’s skills and qualifications, compare them with job requirements, and identify the best matches. By streamlining the screening process, recruiters can focus on the most qualified candidates. AI-powered recruitment tools can also reduce the likelihood of hiring mistakes. For instance, IBM’s Watson Recruitment uses machine learning algorithms to predict which candidates are most likely to succeed in a particular job by analyzing resumes, cover letters, and other data points. This enables recruiters to make more informed hiring decisions and ensure that they are bringing in the right talent. Bias Reduction  Unconscious bias is a significant problem in recruitment, leading to a lack of diversity in the workplace. With AI-powered recruitment tools, recruiters can eliminate bias by evaluating candidates based on objective criteria. These tools can ignore demographic factors like age, gender, or race and focus on the candidate’s qualifications and experience. By removing bias, recruiters can ensure a more diverse workforce. For instance, Unilever worked with Pymetrics to remove bias from its hiring process. Pymetrics uses neuroscience and AI to evaluate candidates based on cognitive and emotional traits. This helps to eliminate unconscious bias and create a more diverse workforce. Predictive Hiring  Predictive hiring is the ability to predict a candidate’s future job performance based on their past experiences and job-related data. AI-powered recruitment tools can analyze this data and help recruiters identify candidates who are likely to excel in the job. By predicting job success, recruiters can make better hiring decisions and reduce employee turnover. For example, Xerox used predictive hiring to reduce employee turnover and increase productivity. Xerox partnered with Talent Analytics, a company that uses predictive analytics to identify which candidates are most likely to succeed. By using data to predict job success, Xerox was able to make better hiring decisions, reduce employee turnover, and increase productivity. Streamlined Interview Process  Interviewing candidates is an essential part of the recruitment process, but it can be time-consuming and costly. With AI-powered recruitment tools, recruiters can automate tasks like scheduling interviews, preparing questions, and even conducting video interviews. By automating these tasks, recruiters can save time, reduce costs, and create a more seamless interview experience for candidates. One example of a company that has used AI to streamline its interview process is Hilton. Hilton used AI-powered chatbots to conduct job interviews for customer service positions. The chatbots asked questions and evaluated candidate responses, making the hiring process more efficient and standardized. Improved Candidate Experience  Candidates are the lifeblood of any organization, and their experience during the recruitment process is essential. AI-powered recruitment tools can provide personalized feedback and guidance to candidates, enhancing their overall experience. By improving the candidate experience, recruiters can attract top talent and create a positive reputation for their organization. For instance, Deloitte uses an AI-powered chatbot called “Amelia” to assist candidates with the recruitment process. Amelia can answer candidate questions, schedule interviews, and provide feedback. By providing a more personalized experience, Deloitte can attract top talent and create a positive reputation for the company. Conclusion  Incorporating AI-powered recruitment tools into the hiring process can offer many benefits for organizations. These tools can streamline candidate screening, reduce bias, predict job success, streamline the interview process, and enhance the candidate experience. By using AI-powered recruitment tools, recruiters can save time, reduce costs, and create a more diverse and successful workforce. However, it’s essential to remember that AI is not a substitute for human judgment. While AI-powered recruitment tools can help streamline the recruitment process, they cannot replace the human touch. The recruitment process is still a human process that requires human interaction and decision-making. Moreover, organizations need to be aware of the limitations of AI-powered recruitment tools. These tools are only as good as the data they analyze, and sometimes data may be incomplete or biased. It’s important to have a human in the loop to ensure that decisions are made fairly and objectively. In conclusion, AI is revolutionizing recruitment in many ways, from efficient candidate screening to enhanced candidate experience. By incorporating AI-powered recruitment tools into the hiring process, recruiters can save time, reduce costs, and create a more diverse and successful workforce. However, it’s important to use AI-powered tools as an aid to recruitment rather than a replacement for human recruiters. With the right balance between human judgment and AI-powered recruitment tools, organizations can achieve the benefits of AI-powered recruitment while retaining the human touch necessary for a successful recruitment process. If you wish to learn even more about recruitment processes, feel free to reach out and connect with one of our team members today.

  • Salary Benchmarking Tools (11 Best for HR Professionals)

    A key part of attracting candidates to any role is establishing a reasonable salary for that role. A position that pays under the area salary average needs to have something very worthwhile to tip the scales, whether it’s great benefits, or something else. Conversely, a role that pays far above the average can be quite attractive for candidates, but less so for the company, and it can warn off a few savvy candidates who worry about why it pays so much. Does the company have trouble with retention or culture, and hopes their money will solve the problem? Hiring managers and HR staff don’t have some golden book with salary information to pull from. We have to research salary information just as much as people looking for jobs. The difference is, we often have access to salary benchmarking tools to help perform that research. Tools such as the ones we’ve compiled below. Remember that the people applying to a role will have an idea of the kind of salary they’re looking for. Some of them will use tools, including some of what we’ve listed below, to figure out average salaries. Others will talk to friends in the industry, coworkers at their current job, or other HR reps to learn how to negotiate. Some companies try to hire people at unusually low salary rates and make discussing salary against office policies. Pay secrecy policies are usually illegal , though. The fact is, people will talk about money, and it’s important that you offer fair salary rates for your hires, new and old. When you and your candidates are getting salary information from a similar set of tools, you both start on the same page. You can adjust the average salaries from there.  How can salaries adjust? Cost of living. A company paying software developers in Kansas City can pay them less than a company paying software developers in Seattle, a much more expensive city. Experience. The more experienced a candidate is, the higher the initial salary you can offer them – or they might demand. Benefits adjustments. A lower-than-average salary can still be competitive and acceptable if you offer benefits like 401k matching, work from home time, or high-quality healthcare. Setting reasonable salary ranges before you enter negotiations from either side of the process is important. We’ve all had cases where a candidate has much higher expectations than we’re able to provide and vice versa. So what tools can you use to research salaries? Here are our top 11 options. 1. The United States Bureau of Labor Statistics A sub-department of the Department of Labor, the BLS is where all of the various employment and labor data sources are aggregated, analyzed, and presented to the public. Information can be found in raw form or in processed graphs, easy to read blog posts, and everything in between. The BLS data helps with general salary information, but it also helps put that information into context. Other useful data for this includes regional employment data, job outlooks, employment trends, and even demographic information. All of this can be used (within reason) to make salary determinations for open positions you want to fill. 2. CompAnalyst by Salary.com Salary.com is a public-facing website and app suite aimed largely at job seekers, to allow them to look up salary information for specific roles in a specific region. It allows job seekers to refine positions based on education, experience, performance, and other factors – it also has very granular information about specific roles. CompAnalyst is the business-side platform of the same information. They have both an offering for small businesses and an enterprise-level platform with program compensation analysis. They boast over 800 million market data points to make compensation data both granular and accurate. Salary Benchmarking Tool Honorable Mention: SHRM One of the more popular recommendations we see for salary and compensation research is SHRM, which is a membership platform with tools, reports, data, and training for HR staff in any industry. They have access to a ton of great data and can generate custom reports, at $245 per report for non-members or $220.50 per report for members. So why is it only an honorable mention rather than an item on this list? All of their data comes from Salary.com . You can get the same information and the same reports directly from CompAnalyst without having to pay for it through SHRM. Now, SHRM has a ton of added value and information available, so it’s far from worthless, but it’s still not a unique source of data. 3. Glassdoor Glassdoor is typically considered a candidate-side tool because it’s part of the overall research pattern when looking for a new job. Individuals on the job hunt use it to research the reviews of specific businesses, looking for warning signs, hints of company culture, and so on. Glassdoor also has its own job board, tons of tips and information for interviews, and more. For the business side, Glassdoor allows you to search the same data sets that your candidates will be searching for. You can see what others have posted about your company, including public salary information and reviews. You can also develop an idea for what level of compensation a candidate will be looking for, so you can develop a competitive offer. 4. Indeed Indeed is good for many of the same reasons Glassdoor is good. The two companies evolved from different directions into very similar end results. Glassdoor started as a company review site and expanded to include salary information and job postings , while Indeed started with job postings and expanded to include company reviews and salary information. You can use Indeed’s salary search to look up and compare salary information for a wide range of jobs, though they do have a slight bias. If your company isn’t likely to put a job posting up on Indeed, other similar companies might not either, which means Indeed might not have a lot of accurate salary information for them. Still, with over 600 million salary records to search through, they probably have enough to give you a decent range. 5. PayScale PayScale started as a compensation analysis and management company in 2002, and has expanded to become one of the industry leaders in compensation data management in the decades since. They have three different offerings as part of their overall platform. “MarketPay” is a survey engine aimed at compensation-related data harvesting, coupled with insights to allow a company to refine its salaries for both existing and new hires. “Insight Lab” is its strategy, management, and analytics platform that handles all of the data from surveys and other sources. “Team” is, as you might expect, a team-based platform to allow collaboration with multiple hiring managers and HR staff at once, so everyone is on the same page. 6. Salary Expert Powered by the Economic Research Institute, Salary Expert has a handful of different offerings available. The most generally and broadly useful is Salary Assessor, a platform with competitive salary survey data you can tailor and customize to match your own industry, location, and company size. Other versions of the platform include the Executive Compensation Assessor (aimed, as you might expect, at executives and C-levels), the Geographic Assessor to analyze variance between regions, the Global Salary Calculator, a Cost of Living Comparison tool for people looking to relocate, and more. Several of these tools are under the overall banner of the ERI, not just of Salary Expert, but they can all be accessed relatively easily, and data is updated daily. 7. JSI’s Data Reports Educate to Career is the portal for Job Search Intelligence. The company is primarily focused on data aggregation for new college graduates and fresh-from-education job seekers, so it’s narrow in scope.  However, if your company is looking for data about that specific set of salary ranges, it’s an invaluable resource. One of the biggest benefits of these data reports is their flexibility. You can pull data from their system manually using any of the searches available on the linked page, or you can access their API and pull data algorithmically as you need it. It’s also quite affordable, at only $25 for all of the data about a specific job title, which is cheaper than most platforms offering similar data. 8. Harvest HCM Harvest HCM has a handful of different talent management tools, for different aspects of the hiring and management process. The one we’re looking at today is the compensation management tool, but they also have performance, succession, and rewards systems as well. The Harvest compensation management platform is a system that helps maintain and manage all of your own compensation data, including bonuses, stock options, equity, variable pay programs, and more. It integrates with other apps you may already be using for financial systems, as well. 9. Robert Half Robert Half is a company founded in 1948, specifically created for professional staffing and employment interests. Throughout the last half-century, they have evolved to keep up with modern trends and technology. The Robert Half Salary Guide is a downloadable report they produce once a year, compiling employment and compensation data on a variety of industries. This salary guide can be downloaded for non-commercial use, but they also offer a salary calculator that makes use of that data on the back end to generate specific salary information on a job-by-job basis. 10. Total Jobs The Total Jobs salary checker is a database with jobs and salary information, able to be sorted by job title, region, and industry. It pulls data from its own jobs network, which is actually somewhat limited. In fact, this isn’t a great resource for most people, but it’s excellent for some. Why? Total Jobs is based in the UK. The salary information is all in pounds, the regional sorting is UK regions, and the data is limited to UK data. For those looking for compensation information in the UK, it’s an excellent resource. For anyone outside of the UK, it’s only useful if you’re looking to open a branch or otherwise move to the UK. It’s narrow, but it’s good for those who can use it, so we included it on the list. 11. Dartican Dartican is a company focused on compensation-based HR software. They have three segments to their solutions; KnowledgePay, CompAccelerator, and Value Proposition . KnowledgePay is a job analysis and market pricing research tool. This helps you develop an awareness of what particular roles are likely to offer throughout your industry and your region. CompAccelerator is a platform where you can take that information and plan a compensation package for potential new hires. This takes into account salary, bonuses, equity, and more. Value Proposition helps analyze shortcomings in your current compensation packages, to offer better value to employees while saving money on expenses. Conclusion In the competitive landscape of recruitment, salary benchmarking is not merely an HR task but a strategic tool that ensures a company’s offer is attractive and realistic. It’s the bridge between candidate expectations and company budget, balancing industry standards with organizational capabilities. The eleven tools we’ve highlighted offer a robust foundation for any HR professional to construct a fair and enticing compensation package, whether it’s by tapping into comprehensive databases like the BLS and Salary.com or leveraging tailored platforms like PayScale and Robert Half. As you dive into the wealth of data these tools provide, remember that an informed salary decision is a powerful magnet for top talent. Embrace these tools to make data-driven salary decisions that reflect both the market’s pulse and your company’s unique offerings. Whether you’re crafting a new role or revising existing pay scales, these resources are invaluable in securing the best talent while maintaining fiscal responsibility. Take the first step towards a more strategic salary approach and choose the right tools to empower your decisions.  Secure the future of your organization by investing in the right people. Contact us today and discover how you can enhance your hiring strategy to build the dream team that will lead your company to new heights.

  • Measuring the Return on Investment of Talent Management

    One of the biggest hurdles of talent management – more so than many other departments – is justification. Sales teams have easy sales reports and conversion data to share. Marketing can easily report their spend versus revenue. Talent management? Well, measuring and showcasing their return on investment is a bit more complicated. Measuring your return on investment isn’t just for showing off to the bosses. While justifying the expenditures to the CEO/CFO/CIO and other executives is important, it’s also a good way to benchmark performance from quarter to quarter and year to year. It’s data you can use to measure the value of optimizations, changes, tools, and investments that you make in your overall talent management process. Whether you’re trying to measure the efficiency and cost of your in-house HR department, or you’re trying to measure the success of your current or future talent manager, this guide will help you focus on the metrics that matter. Recognize the Link One key to measuring ROI is understanding the link between the investment and the return. With sales, it’s easy; you have the expense of manufacturing a product, the expense of order fulfillment, the profit of the sale, and so on. It’s a rather simple and direct calculation. For something like talent management, the link can be more difficult to see. Here are some ways that the link manifests: Reducing the time to hire results in less lost productivity from empty roles, and gets people up and running faster. Reducing time to hire and increasing quality of hire reduces the overall amount you spend working with a recruitment agency, thus reducing the cost of that agency’s contract. Consistent onboarding reduces turnover, which is costly itself – up to 2.5 times the salary of the candidate. Streamlining training processes reduces the overall cost of training, including physical materials and in-person training sessions. These and other links can be very important. Employee turnover is one of the most costly investments a company has to make, and it varies from role to role. According to PeopleKeep: “Some studies predict that every time a business replaces a salaried employee, it costs 6 to 9 months’ salary on average.” Moreover, for a C-level executive, it can cost over 200% of their salary, which means a $100K CEO might cost over $200K to replace. Understand What Matters You might understand intuitively that hiring better people for a job makes a business stronger, or that hiring someone a little less experienced and training them can be a better investment than hiring someone with a higher experience level. What you need to recognize, when calculating ROI to present, is what matters to the people you’re presenting to. The most important people to keep in mind when calculating ROI is the C-level executives in charge of making decisions. The CEO, the CIO, and the CFO are all important decision-makers, but they’re also all focused on different areas of the business. That is, after all, why your company has all three of them. If they were redundant, you wouldn’t need them all. What is your CIO looking for? Chief Information Officers are usually most concerned with institutional build-up and layered systems. They want to streamline a business to remove barriers between employees and the tasks they need to perform. According to Gartner , they often “rank talent as the no. 1 barrier to achieving their objectives.” Their goal is not just to see their number of team members grow, but to see a streamlined hiring process. They want to see how you’ve used your time and investment and used it to create more effective and more efficient processes. They want to see your results of hiring better candidates for each role, reducing turnover, and doing more with less. What is your CFO looking for? Chief Financial Officers are, of course, concerned with revenue and spending. They’re the most aware of the value of efficient and high-quality tools. They’re also often hyper-aware of the problems inherent in hiring underskilled employees for any given role, citing talent shortages as their largest constraint. CFOs are most likely to be won over with monetary considerations, though they will also be aware that there’s more to the value of an employee than their salary and the profits they help generate. You may need to justify expenditures on new processes and tech, with tangible evidence of results. What is your CEO looking for? Chief Executive Officers are guiding the overall course of the business, and as such, they need a bird’s eye view of the entire organization. They don’t need to be muddied down with minute details; rather, they want a broad overview of the pros and cons of various investments, processes, and tools. CEOs tend to be very aware that the skill level of their employees is a critical factor in their success. A high skill cap or a skill shortage can lead to devastating consequences over several years, and turnover is one of the major risks. Of course, all of this, for all C-levels, can change from organization to organization. Different C-levels have different backgrounds, and some of them may be more understanding and receptive than others. It can be worthwhile to talk to each in turn, if possible, to understand what their specific goals and needs are, and how to present information to them. Find a Place to Start Before you can measure a change in return on investment, you need to have a baseline. Before you can establish a baseline, you need to think long and hard about your metrics. What are you measuring? You need to identify metrics that you can measure, and that matters. Sure, you can measure the average hair length of qualified candidates, but that’s meaningless data. You want to measure specific data that has a real, tangible impact on business processes and their end results. Turnover. Measuring turnover is one of the most important, tangible metrics you can monitor with a monetary cost associated with it. As we have already mentioned, the cost of turnover can be very high, particularly for higher-skilled and higher-ranking positions in your organization. Turnover impacts your finances directly, but it also impacts employee morale and productivity, which suppresses growth. Luckily, turnover is something that you can measure. You can track hard numbers for how many people are leaving and from what departments and positions, how quickly any given position turns over, and how much it costs to fill those vacancies. Pay particular attention to problem positions. Measuring this data can help you identify areas where, for example, a bad manager is driving away a lot of good talent. Denise Brandenberg writes on Chron : “There are several ways poor management affects turnover rates in a small business. Managers who operate like dictators, refusing to take other people’s opinions into consideration, [scare] off good employees. Companies that do not have 360-degree feedback tools or performance reviews that allow subordinates to rate their managers, also are at risk of high turnover. The bottom line is that when employees do not feel appreciated, or even feel as if they are taken advantage of, they do not want to continue working for their managers.”  Productivity. Measuring productivity can be somewhat harder than measuring something as obvious and financially-tied as turnover. Productivity can be nebulous for many employees. More importantly, monitoring productivity metrics is never a one-size-fits-all solution. For example, in an assembly line, working faster directly correlates to more product leaving the line. On the other hand, an IT worker completing their tasks faster does not necessarily make the business better overall. Measuring the average time spent on a task just leads to competition for simple tasks and problem tasks shuffled off and ignored. This is a common problem in call centers, where measuring the time spent on a call and incentivizing short calls leads to worse service because the employee’s goal is no longer service quality, but speed.  Time saved. Similar to productivity, you can measure time spend on certain kinds of tasks that can be sped up through the use of tools and processes, outsourcing, or another aspect of talent management. If your HR team is tediously creating performance reviews to process every quarter, something as simple as making a template they can use can save hours of work every quarter. In business, time is money, so efficiencies like that are directly responsible for better use of time and money. Your HR team may be able to spend that time doing something more useful to your organization. Even the actual measurement of your key performance indicators can be streamlined. Many modern tools and platforms for talent management have built-in metric tracking and can monitor those metrics for you, without you needing to tediously measure and calculate them time and again. This might take integration with existing systems, or even the replacement of those systems, but it can be valuable overall. Once you have identified the metrics you want to measure and how those metrics are directly relevant to the interests of your C-levels and anyone else who needs to care about talent ROI, you can start the measurements. At this point, you also have to decide how often you are going to measure your metrics. Some are as-they-happen, like turnover. Others might be ongoing measurements, like the performance metrics you monitor for employee activity. Figuring out how often to take measurements and compare them is critical. Finally, when it comes to benchmarking your success, PageUp says : “A common mistake people make is to fixate on trying to hit an industry benchmark. Benchmarks should act as a way to determine your HR strategy, not dictate targets you have to meet. They show you how you’re tracking relative to others in your industry so you can see where you’re doing well and identify areas for improvement.” Remember to only consider your own benchmarks for decision-making. Determine a Path to Improvement Once you have measured data over a long enough period, you can start putting that data to use. Some decisions will need to be made at an institutional level by your C-levels, while others will be better implemented at a managerial level. Some considerations may include: Looking for opportunities to streamline business processes. Whether you’re using an inefficient tool or you’re in need of a tool to replace manual repetition, identifying weaknesses in existing business processes gives you the opportunity to implement solutions to problems identified by your metrics. Monitoring turnover to watch for problem areas and seek out causes. The above example of a problem manager driving turnover is a key example. The manager themselves might look good on paper, but their attitude or their treatment of their subordinates causes extreme and unnecessary disruption to productivity, both through their own actions and through the disruption caused by turnover. Removing the problem element can be an immediate up-front cost, but the improvement to the department, to employee morale, and to overall turnover is worthwhile. Reviewing metrics to ensure accuracy of measurements. Every so often, it’s worth conducting a review of your metric measurement to ensure that you’re still measuring the right information in the right way. The call center example is a good one to illustrate a failure in measurement. Implementing measurement of a metric can change employee behavior to adapt to that measurement, which itself can cause suppression in productivity. Review metrics to ensure they aren’t themselves a problem. Finally, look for the benefits and growth you’ve achieved. When you implement a change, you can monitor metrics and see improvements. Setting SMART goals allows you to draw a direct comparison between the actions you take and the benefit to metrics they show. That, in turn, can be written and contextualized. For example, being able to say you reduce employee turnover is good, but it’s better to be able to say “Our first-year retention of new employees is 80%; the industry average is 75%, so we’re doing well”. Contextualizing your metrics is how you present ROI in more than just an abstract sense. This presentation of ROI is the ideal report to deliver to your C-levels and other decision-makers. As Cornerstone says: “With talent management best practices in place, you can build a world-class workforce that is aligned, inspired, and delivering exceptional results – and most importantly, helping your organization achieve its strategic goals.” Establishing measurement and understanding metrics is the key to developing an understanding of your talent ROI.

  • What Does AI Mean for Recruiting? A Comprehensive Guide to AI-Driven Hiring

    Embark on a journey through the transformative landscape of AI-driven hiring, where the fusion of technology and talent acquisition is redefining the future of recruitment. As businesses strive to attract top talent, understanding and harnessing AI’s potential in recruitment processes has become imperative. This comprehensive guide delves deep into the realm of AI-driven hiring, shedding light on how it’s not just reshaping the industry but also setting new benchmarks for how companies attract, engage, and retain the best candidates. Artificial Intelligence, in the recruitment landscape, transcends beyond mere automation of tasks. It’s about intelligent analysis, decision-making, and a predictive prowess that anticipates the needs of both the recruiters and the candidates. AI in recruitment is the digital alchemist, turning the leaden aspects of hiring—such as manual resume screening, candidate sourcing, and initial interactions—into gold, by infusing efficiency, accuracy, and a touch of personalization. The metamorphosis of recruitment practices through successive waves of technological advancements has set the stage for AI. From the days of print ads and cold calls to the digital era of job boards and social recruiting, the journey has been transformative. Today, AI stands at this pivotal point, ready to propel recruiting into a new era where data-driven insights, automated processes, and a candidate-centric approach become the cornerstones. What AI Means for Recruiting The incorporation of AI in recruitment signals a paradigm shift, paving the way for a more strategic and intelligent hiring process . It’s not just about replacing the human element; it’s about augmenting human capabilities with profound insights and precision. AI applications in recruitment are as diverse as they are transformative. From automating the mundane and repetitive tasks to offering deep insights and predictive analytics, AI acts as the recruiter’s ally, ensuring that the focus remains on finding the right fit for the role and the organization. One of the most groundbreaking impacts of AI in recruiting is in resume screening and candidate sourcing . Traditional methods, often criticized for being time-consuming and biased, are now being revolutionized. AI-powered algorithms can sift through thousands of resumes, identifying the most suitable candidates based on skills, experience, and even potential. This not only speeds up the process but also enhances the quality of hires. First impressions matter, and AI-powered chatbots are ensuring that the initial interaction with potential candidates is both engaging and informative. These chatbots, equipped with natural language processing, can answer queries, provide company information, and even schedule interviews, offering a seamless and interactive experience to candidates.  Predictive analytics in AI goes beyond the realms of traditional hiring. By analyzing data patterns and candidate histories, AI can predict the future performance of a candidate, their cultural fit, and even their tenure with the company. This foresight allows recruiters to make more informed decisions, ensuring a harmonious and productive workplace. The integration of AI with Applicant Tracking Systems (ATS) marks a significant leap in recruiting technology. This synergy enhances the capabilities of ATS, enabling features like semantic search, which understands the contextual meaning behind search terms, and thus, finds the most relevant candidates. It’s a game-changer, making the recruiter’s job not just easier but also more impactful. AI in recruiting is not just a trend; it’s the future, shaping a path where hiring is driven by intelligence, insight, and a deep understanding of the human potential. For businesses looking to thrive in this competitive landscape, embracing AI-driven hiring is not just an option; it’s the key to unlocking a world of untapped potential and opportunities. Let’s embark on this transformative journey together, where AI is not just an assistant in recruiting but a catalyst for unprecedented success. Advantages of AI in Recruitment Artificial Intelligence revolutionizes recruitment by automating labor-intensive tasks. Screening resumes and shortlisting candidates, traditionally a tedious and time-consuming process, is now executed with precision and speed, thanks to AI algorithms. Moreover, scheduling interviews, often a logistical challenge, becomes streamlined as AI tools coordinate with candidates, ensuring a seamless process. These advancements not only save time but also allow recruitment teams to focus on strategic aspects, like candidate engagement and employer branding . AI is setting new standards for candidate engagement. Personalized job recommendations, powered by AI, ensure that candidates are matched with roles that align with their skills and aspirations. Additionally, AI chatbots, available 24/7, provide instant, consistent communication, answering queries and guiding candidates through the application process. This level of interaction enriches the candidate experience, making the journey from applicant to employee smooth and engaging. The prowess of AI extends into the realm of predictive analytics, enabling companies to anticipate hiring needs and strategize accordingly. Moreover, AI plays a crucial role in mitigating unconscious bias, promoting diversity and inclusion in the recruitment process. By relying on data and defined algorithms, AI helps in making objective, merit-based decisions, thereby enhancing the fairness and quality of candidate selection. AI in recruitment is not just about efficiency and quality; it’s also about cost-effectiveness. By streamlining the recruitment process and automating routine tasks, AI significantly reduces operational costs. The time and resources saved translate into financial benefits, making AI not just a strategic advantage but also a cost-effective solution in the competitive landscape of talent acquisition. Challenges and Considerations While AI offers numerous benefits, it’s not without its challenges. One of the primary concerns is the inherent bias that might exist in AI algorithms. Ensuring that AI tools are fair and transparent is imperative. It involves continuous monitoring and updating of AI systems to eliminate biases and promote ethical recruitment practices. Integrating AI in recruitment doesn’t mean the replacement of the human element. Balancing technology with personal interaction is vital. While AI can enhance efficiency and provide insights, the irreplaceable value of human judgment, empathy, and understanding remains central to the recruitment process . It’s about leveraging AI to complement and augment human capabilities, not substitute them. Navigating the legal landscape of AI in recruitment is a complex but crucial aspect. Adhering to data protection regulations and ensuring compliance with legal standards is essential. As AI continues to evolve, staying informed and vigilant about the legal and ethical implications is imperative for companies to not just harness the potential of AI but also to ensure that its integration is responsible, transparent, and compliant. While AI in recruitment presents a transformative potential, it also requires a balanced approach, where the benefits of technology are harmonized with ethical, human, and legal considerations. It’s a journey of continuous learning, adaptation, and vigilance, ensuring that the path to AI-driven recruitment is as responsible as it is revolutionary. Success Stories and Case Studies The landscape of recruitment is dotted with success stories and case studies that highlight the transformative impact of AI in both large corporations and small to medium-sized enterprises (SMEs). Large corporations, with their vast pool of candidates and complex hiring needs, have been at the forefront of adopting AI in recruitment. Companies like IBM and Google have integrated AI to streamline their hiring processes. IBM’s AI-powered system can analyze the outcomes of thousands of recruitment campaigns, identifying patterns and insights that lead to more successful hiring strategies. Google, with its AI-based algorithms, has been able to improve the quality of hires and reduce the time spent on screening candidates . These corporations serve as beacons, showcasing how AI can be leveraged to handle recruitment at scale, ensuring efficiency and precision. SMEs, recognized for their agility and innovation, have also embraced AI to enhance their recruitment processes. With fewer resources compared to larger corporations, SMEs utilize AI to level the playing field, automating tasks like resume screening and initial candidate communications. This not only streamlines their recruitment process but also allows them to compete for top talent by providing an engaging candidate experience. Conversations with HR leaders further validate the positive impact of AI in recruitment. Many emphasize how AI has revolutionized talent sourcing, enabling them to tap into a wider pool of candidates and make data-driven decisions. HR leaders also highlight how AI tools have freed up their time from administrative tasks, allowing them to focus on more strategic aspects like candidate engagement and employer branding. Addressing Common Myths and Misconceptions Despite its growing adoption, misconceptions about AI in recruitment persist. Addressing these myths is crucial to understanding and leveraging AI’s full potential. One common myth is that AI will replace human recruiters. The reality is that AI is meant to augment human capabilities, not replace them. While AI can automate repetitive tasks, the human element—judgment, empathy, and understanding—is irreplaceable. Another misconception is that AI makes recruitment impersonal. On the contrary, AI can enhance the candidate experience by providing timely and personalized communication. AI in recruitment is powerful, but it’s not all-encompassing. It’s crucial to understand its capabilities and limitations. AI excels at processing large volumes of data, identifying patterns, and automating tasks. However, it cannot replace the nuanced understanding and decision-making of human recruiters. AI should be viewed as a tool that enhances the recruitment process, making it more efficient and data-driven, while human recruiters focus on the strategic and interpersonal aspects of hiring. AI in recruitment is not just a passing trend but a significant shift in how talent acquisition is approached. From large corporations to SMEs, the adoption of AI is testament to its benefits—efficiency, data-driven decision-making, and an enhanced candidate experience. However, it’s also essential to navigate this shift with a clear understanding of what AI can and cannot do, ensuring a balanced and responsible approach to integrating AI in the recruitment process. The Future of AI in Recruitment As we gaze into the horizon of recruitment, AI stands prominently, not just as a tool of the present but as a harbinger of future innovations. The landscape of talent acquisition is poised for transformative changes, marked by emerging trends and innovations. The recruitment domain is witnessing the rise of mobile recruiting apps, making the application process accessible and instantaneous. Integration of AI with social media is another trend gaining traction. Platforms like LinkedIn are already pivotal in talent acquisition, and with AI, the ability to analyze vast networks and identify potential candidates becomes even more nuanced and targeted. The future beckons with advancements like enhanced natural language processing, enabling AI to understand and respond to human language more effectively. This advancement promises a more engaging and responsive interaction with candidates. Machine learning algorithms are evolving to offer dynamic job matching, analyzing a myriad of factors from job requirements to candidate preferences and even predicting job fit and performance. Adapting to these advancements necessitates up-skilling HR professionals for the AI era, ensuring they are adept at leveraging AI tools and interpreting AI-driven insights. Strategic planning is crucial for seamless AI integration, ensuring that technology aligns with business objectives and enhances the recruitment process. Best Practices for Implementing AI in Recruitment Embracing AI in recruitment is not just about adopting new technology; it’s about transforming the recruitment process strategically and responsibly. Steps for Successful Adoption of AI Tools Assess Needs: Understand the specific challenges and opportunities in your recruitment process where AI can make a difference. Choose the Right Tools: Select AI tools that align with your recruitment goals and integrate seamlessly with your existing systems. Pilot Programs: Before a full-scale roll-out, implement AI tools in pilot programs to gauge effectiveness and make necessary adjustments. Data Privacy Compliance: Ensure that AI tools comply with data protection regulations, safeguarding candidate information. Quantifying the impact of AI is vital to justify the investment and guide future strategies. Key metrics include time-to-hire, cost-per-hire, candidate quality, and hiring manager satisfaction. Analyzing these metrics pre and post AI implementation will provide a clear picture of AI’s value addition. The integration of AI in recruitment is a journey, not a one-time event. Ongoing training for HR teams ensures they stay abreast of AI advancements and utilize the full spectrum of AI capabilities. Regular support and updates are necessary to keep the AI tools relevant and effective in the ever-evolving recruitment landscape. The future of AI in recruitment is rich with potential. It promises not just efficiency and effectiveness but also a more insightful, engaging, and strategic approach to talent acquisition. Navigating this future requires a blend of technological adoption, strategic foresight, and a commitment to continuous learning and adaptation. The journey of AI in recruitment is just beginning, and it’s poised to redefine the paradigms of how talent is sourced, engaged, and onboarded. Conclusion As we reflect on the transformative role of AI in recruiting, it’s clear that this technology is not just a tool but a catalyst for change, driving efficiency, precision, and a deeper understanding of the talent landscape. From automating routine tasks to offering predictive insights and enhancing candidate engagement, AI has redefined the contours of recruitment, setting a new standard for how talent is sourced, engaged, and hired. However, the journey of integrating AI into recruitment is nuanced, requiring a thoughtful and strategic approach. It’s about harnessing the power of AI to augment human capabilities, not replace them. It’s about leveraging data-driven insights while maintaining the irreplaceable human touch that is at the core of every hiring process. As businesses and HR professionals navigate this journey, the emphasis should be on ethical implementation. It involves ensuring that AI systems are not just efficient but also fair and transparent, free from biases, and compliant with data protection regulations. It’s about building trust, not just in the technology but in the processes and decisions that are influenced by AI. The encouragement, therefore, is to embrace AI with an open and strategic mindset. It’s about being proactive, staying informed about the latest advancements, and being prepared to adapt and evolve. It’s about investing in up-skilling and empowering HR teams to leverage AI tools effectively, ensuring that the integration of AI in recruitment is as responsible as it is revolutionary. AI in recruitment is a journey of transformation, ripe with opportunities and possibilities. It’s an invitation to innovate, to rethink traditional processes, and to create a more dynamic, inclusive, and strategic approach to talent acquisition. The future of recruitment is not just about adopting new technology; it’s about embracing a new mindset, where AI is a partner in creating a more efficient, equitable, and insightful hiring process. The time to embark on this transformative journey is now, with a vision to not just change the way we recruit but to set new benchmarks for excellence in the talent acquisition landscape. Are you ready to transform your recruitment process and embrace the future of talent acquisition? Don’t navigate this journey alone. Reach out to us today and let our team of experts guide you in integrating AI-driven strategies into your recruitment efforts. Together, we’ll ensure that your hiring process is not just efficient and data-driven but also aligned with the highest standards of ethics and personal touch.

  • The 7 Key Roles Needed to Build an Effective Sales Team

    A prevalent opinion often held in the business world is that sales is a world apart. Sale “teams” are more like groups of individuals working towards a common goal yet competing with one another. “Rockstar” sales leaders, the closers who ring the bells, get there independently. They live or die, in career terms, on the back of their skills, personalities, and ability to persuade others. Maybe that’s how it is in particular movies and how it may have been decades ago, but those days have faded. Today, a good sales team is an integrated part of the business, and every conversion is the combined work of an entire team of people leading up to it. No one is an island, and credit should be distributed across the team. If you’re looking to put together a high-performance sales team, you need at least seven crucial roles filled with talented specialists. What are those seven roles? Read on to find out. Columns Vs. Rows Before we get into the specific roles that make up a good sales team, let’s take a moment to talk about team structures. In sales and business, there are generally two kinds of organization. One is a vertical structure, and the other is horizontal. Each individual sales team member is a jack of all trades in a vertical structure. One person handles generating leads, nurturing those leads, and closing the sale. Businesses that operate with this kind of sales team structure often push marketing into its own department, often with little interaction with sales beyond metrics and some feedback. Likewise, the same is true of support; once a sales member has closed a deal, any further support is handled by a support and account management team. While this can function just fine, it relies on hiring and training exceptional sales team members who can handle every part of the sales process, start to finish. That is a tall order; while these people exist, they often command a premium in salary or commissions, and they are in high demand. Alternatively, you can hire people with some of the qualities you need and train the rest, but this requires very efficient training. In a horizontal structure – which is what the team roles listed below fulfill – a team handles each phase of a customer conversion. You have a marketing team to build awareness, a lead generation team, a lead nurturing team, etc. In this structure, each phase of a customer journey is handled by a different person, typically one who is exceptionally well-trained to do that one thing. It’s what they do, day in and day out. With the proper structure and hand-offs, this form can be exceptionally high-performing. It’s also easier to hire or train people for a narrower set of skills than to find someone who can do everything. In reality, most businesses use some variation of the two combined. You rarely find a company with a rigid seven-role structure or a wholly siloed structure. However, knowing the divisions can help you decide on your structure and hire the right people for the job. Role 1: The Sales Manager The first role is the pack leader, the person who guides the collective efforts of everyone else on the team. They’re often responsible for interfacing with other teams as necessary, providing the resources and information other roles need to succeed, and communicating with executives and C-levels who have influence over the operation of the sales team. These are, of course, the managers. The managers have a bird’s-eye view of the operations of the sales team and can make adjustments as necessary to adapt to changing circumstances. They’re also responsible for managing the people in the other roles, though often with the help of human resources personnel. There may be multiple tiers of sales managers on large teams or in large businesses. A Sales Director might guide a whole team of managers, with Senior Sales Managers at the top, Sales Managers in the middle, and Assistant Sales Managers at the bottom of the pyramid. It all depends on how broad and deep the teams are, how much management is necessary, and what duties the managers perform. Role 2: The Marketer Many of you may already object to this list on the grounds that marketing isn’t part of sales. This is both true and false. Without marketers, sales falls flat. Marketing creates warm leads and builds awareness of a business and its products. Without marketing, sales is left with cold calls and mass marketing, which are poorly targeted and largely ineffective. Marketers, though, come in many forms. A sales marketer is different from, say, a content marketer. Sales marketers specifically focus on things like paid advertising, landing page generation, and direct customer interfacing like social media. They aren’t necessarily limited to these – and they may be part of a marketing team that handles much more – but these are the core focuses of a sales marketer. Critically, sales marketers generally do little to no direct interacting with potential leads or customers. They create content for publication, whether it’s via outreach, landing pages, ads, or social media. Other team members take the leads generated by the marketers and pursue them. The marketer is the first and broadest role, essentially tasked with filtering the total audience of “everyone who could potentially see messaging related to the business” and narrowing it down to “people who could be turned into leads.” Role 3: The Lead Generator The lead generators are the people who take the list of potential leads handed to them by various marketing channels and take the opportunity to qualify them as leads. They take a mailing list and turn them into warm leads. They verify any information to make sure the prospects are real people to prevent sales members further along the chain from wasting their time. “‍These are your first-touch sales reps. They’re responsible for gathering leads and making sure that you have enough data—especially key contact details—to be able to qualify said leads later on. Whether or not they have to manually build up a leads list via both offline and online means depends entirely on you.” – Internal Results . Lead generators may also be tasked with the thankless work of cold calling or reaching out to prospects who, often, may have forgotten they signed up for contact. They may hunt down contact information for decision-makers in other businesses in the case of B2B sales teams. Lead generators may have a lot of overlap with marketers in many teams. Lead generation may be considered solely the task of marketing, and only qualified leads are handed to sales to make their job easier. Alternatively, lead generation may be the first point of direct contact from the business to the lead, whereas marketing prior is from the lead to the business. This is one of the most variable roles and is least likely to be defined as its own role in a sales team. Role 4: The Lead Nurturer The lead nurturer is one of the most critical sales team members. These are the people who encourage leads to ask questions, dig deeper, and think about how the company’s products might be able to solve the problems the lead experiences. The nurturers are the ones who qualify leads, answer questions, and develop a set of contact information into a potential sale. Lead nurturers are often also known as Sales Development Representatives and variations on the title. They communicate with leads directly, gauging interest and ability to make a purchase. They filter leads into categories, disregarding some, feeding some directly to the next step on the chain, and keeping others to nurture to the point where they can be ferried along. Some companies combine the lead generator and lead nurturer roles. Others combine the lead nurturer and the closer. Some combine all three – those are more likely to be the vertical organizations mentioned above. Lead nurturers may also work with marketers specifically for running a particular kind of advertising. This is the remarketing ad, a type of ad that explicitly targets people the lead generators have identified, continuing to build awareness and draw in additional potential leads. Role 5: The Closer The rockstar sales agent is the closer; the person who takes the lead and gets the paperwork signed, closes the deal, and takes the money. In movies, you might think these are the only people on a sales team. Sometimes, even they believe they’re the only people on the sales team. The reality is, however, their job is the “easy” part. It’s not easy, of course. They have the groundwork laid for them, but they still need to use their expertise and powers of persuasion to close the deal. Often, closers are on the move. They travel and show off demos, set up temporary installations, or showcase how a product can be used to solve a problem. They ask important questions, lead their prospects to conclusions, and convince them to make the leap. Closers can function independently, but they need nurtured, qualified leads to truly excel and avoid wasting their time. Otherwise, they’ll spend more time on prospects with less chance of closing and make for a less efficient sales team overall. Role 6: The Customer Supporter As mentioned above, customer service and support are segmented into their own department in many organizations. Sales is concerned with taking leads and turning them into customers, and at that point, the burden of sales ends, right? Modern, effective companies are concerned about continuity of attention. Customers are never left feeling as if they’ve been abandoned once they sign the deal. Remember, modern business relies much more on live service models, monthly payments, and subscriptions rather than one-time sales. That means ongoing support. If you sell a product but don’t teach the buyer how to use it, they’re as likely to return it and leave a bad review as they are to continue being a customer. Customer support is a crucial aspect of sales because it helps to guarantee continued payments and subscriptions, can help push for upsells, cross-sells, and other beneficial sales, and can help leverage existing customers to feed back into marketing with testimonials and other reviews. Role 7: The Account Manager A good sales team’s seventh and final role is the account manager. The account manager is an overarching role, comparable to sales managers, but focused less on the sales team and more on the customer. These people keep track of everything a customer has done in their interactions with the company. They know of any unique aspects of a customer’s situation, past issues, service requests, and communications with other sales team members. Different companies assign account managers at different stages in the process. Often, they overlap with customer support and are part of the post-close team. Other times they may be assigned when a lead is qualified, though they may not do much to interact with the customer until a close. Building Your Sales Team If you’re looking to build, restructure, or expand a sales team, it can be worthwhile to examine your sales process. Determine who is responsible for what parts of the process and where you may need more people, more skill, or more experience in the equation. As long as marketing is doing its job, there should be no shortage of qualified leads; expanding a sales team to close more sales should be pretty easy when you can identify who you need to hire. Of course, sales isn’t the only team that needs support. Hiring high-performance teams for every department in your organization is the key to success in modern business. Whether you’re starting from the top down with experienced VPs , or from the ground up with entry-level candidates, recruitment is the foundation of business success. Do you have any questions about the roles needed to build an effective sales team or what they do? If so, please feel free to leave a comment down below, and we’ll get a conversation started! We’d be more than happy to answer any of your questions and assist you however we possibly can!

  • 10 Tips for Successfully Hiring Out of State Candidates

    Modern technology allow companies to hire employees from pretty much anywhere in the world. Hiring foreign workers can be difficult due to language barriers, visa requirements, and other issues, but hiring out of state candidates within the United States is much easier. It still presents some unique challenges, however, and navigating those challenges is critical to making the best hiring decision. Here are 10 tips for successfully hiring out of state candidates: 1. Consider Candidate Motivations Anyone considering a position in a city (other than the one where they currently live) has to have some motivation for doing so. Perhaps they visited your city and liked it, and are now looking for a job there . Maybe they don’t like their current situation and want to make a major change. Or, they could have ties to the city, such as friends or family. It’s important to consider these motivations and even discuss them with the candidate. A candidate looking to make a major change may or may not make a good long-term employee if the change doesn’t address what led them to that point. If they’re making a major geographic jump, such as from Florida to Minnesota, weather can be an important consideration they may not quite understand. You’ll also want to be open to discussing the reality of life where you live. A good candidate may not be interested once they learn the realities of the weather, the local culture, or even certain state or local laws. 2. Be Transparent About Salary and Costs One important factor that many job seekers may fail to recognize is that the cost of living can vary dramatically from place to place. Your company’s salary and benefits package may sound great on paper, but if the area your candidate will be living in is much more expensive than they’re used to, it may end up resulting in a drop in salary after living expenses. This is especially true of major cities. The internet is full of cost of living calculators, so your candidates are likely going to have some idea of what they’re in for. Be transparent with those costs, your salary and benefits options, and how your offerings stack up to those of other companies in the area. You may also be able to provide and promote certain kinds of local benefits, like paying for employee passes to local attractions and trails, offering a transportation stipend, or facilities in your office that assist with costs, such as indoor bike storage. These can also help your prospective employees tie into local culture quicker. 3. Streamline Your Interview Process Clinton Brown, the permanent placement lead for Experis, says time is of the essence. “If you want to secure an out of state candidate, you need to move relatively quickly.” The longer your interview process goes, the less a candidate is going to be interested in your company. The issue is relocation. Moving, whether it’s across a city or a state, usually has a strict timetable. Leases need to be managed, rent needs to be paid, moving companies need to be booked in advance, and so on. The greater the delay is in the hiring process , the less a candidate will trust you to have everything ready on the timetable they need. Relocating is stressful, and organization and communication are important. A delayed interview process also increases the chances that your candidate will receive another offer in the meantime. By the time you’ve progressed to the interview stage, another company may have already extended an offer. Remember, you’re not just selling yourself as an employer, you’re selling your city and state as well. 4. Skip (or Finance) the Face-to-Face Whether or not you need a face to face interview can be a critical determining factor for some candidates. Depending on how far away the candidate lives, it may be inconvenient or expensive for them to fly out for an interview. Skipping the face to face interview may be a good idea for everyone involved. If you’re skipping a face to face interview, make use of modern telecommunications to replace it. A phone interview can work, but a video interview over Zoom or Skype is much better. This can also be an indication of how well the employee will fit in if your company is heavy on remote meetings or distributed teams. If you must have an in-person interview , consider financing it. Pay for a plane ticket and a hotel room for the evening, working with the candidate to schedule it appropriately. Alternatively, offer reimbursement, regardless of whether or not they’re hired. The last thing a candidate wants as part of a job interview is a financial burden, especially if they’re on the cusp of moving to a new state. 5. Cover Relocation (or Not) Whether or not your company will cover or assist with their relocation costs can be a deal-breaker for many candidates. This is especially true if your company uses recruiters to find candidates ; a recruiter might not pay attention to the location of a qualified candidate, just to their skills. It’s a huge drain and a disappointment to make it most of the way through the hiring process, only to run into relocation funding as a major issue. Elliot Lasson , an HR expert at the University of Maryland, recommends that you mention to your candidates that you can offer “relocation assistance for highly qualified candidates” – if you’re willing to extend that assistance. If you’re not, make note of that upfront. More importantly, make sure your recruiters understand the situation ahead of time. If a candidate isn’t able to relocate on their dime, they should avoid adding “willing to relocate” to their applications. The best candidates might even list a local address when applying, even if they don’t live there yet, though that means they’re already planning to move to your area regardless. Keep in mind that, due to the nature of the internet, you’re going to receive applications from across the country (and even outside of the country) regardless of your hiring intent. Offering to cover relocation can be a great way to broaden your potential candidate pool and ensure you get the best candidate for any given role. 6. Provide a Resource Package Moving to a new location is difficult for many people. Their social networks, their habits, the stores they frequent; they all need to be adjusted. This means there’s always a transition period. The less at home a candidate feels, the more likely they are to consider the move a failure, and either return to their previous location or move on. You can help contribute to their sense of belonging by providing a sort of onboarding package for your city. Put together a guidebook to your city. Not the usual touristy information you’d give to a visitor, but the insider tips from a resident. Local resources, local meetups, city information, tips for the best groceries, daycares, pet sitters, credit unions, and so on. Geoff Smith of VanderHouwen even recommends expanding the interview into a local tour to point out landmarks, local resources, and personal insight. This more casual style of an interview can give you a deeper insight into the personality of the candidate and their interests, as well as allow you to answer more specific questions that they may have. 7. Be Mindful of External Factors There’s more to a job relocation than just you and the candidate. Keep in mind that there are other factors at play, including entire families. Does your chosen candidate have a spouse they want to bring with them? Are they planning to start a family in their new location? Do they want to settle down, or is this a temporary transition along the way to something more solid? Bill Humbert says: “Avoid asking candidates to make a big decision. Keep asking for small decisions until their relocation is a logical next step. People resist making big decisions without enough information – and asking them to pull up roots and move is a very big decision because it potentially impacts a whole family. Do you tell your candidates in the first conversation that they must move to your town? If so, you are probably making relocation a more difficult issue.” One recommendation is to invite the spouse along for the interview, so they can get their eyes on their potential new home as well. Work to ensure that your candidate and anyone else involved in their decision-making process has adequate information to make the choice. 8. Consider a Delayed Relocation Relocation is the number one hurdle to successfully hiring out of state candidates, especially for highly skilled or high-level positions that require years of experience. The older a candidate is, the more likely they are to have established roots, including children they don’t want to uproot or a spouse’s income they can’t disregard. One possible solution to this problem, recommended by Joe Matar at Brazen , is an extended or delayed relocation. Allow your candidate to work partially or fully remote for a while before a deadline to come into the office. Whether you fly them into the office every other week, or you simply accommodate them working remotely most of the time while they work on the transition, these kinds of accommodations can go a long way. 9. Consider Professional Objections When relocating for a job out of state, candidates are necessarily more concerned about their future in a new area, especially if the cost of living is higher than they’re used to. If your company is owned by a private equity firm, they may be concerned that you’ll be sold out from under them and they’ll be left with nothing. If your job offer is appealing, they’ll look to the future, to see what options they have for growth, or if they’ll have to jump ship in a few years to move to another company. You can help alleviate some of these issues by offering a glimpse at your 10-year plan, to showcase how you anticipate growing and what potential room for career improvement they’ll have within your company. No guarantees, of course – nothing in life is guaranteed – but ensuring that you have a plan that they can find a place in can make them feel a lot better about making the move. Some issues can’t be handwaved away, of course. If your firm is owned by private equity, it’s simply the nature of the beast that they’ll have to consider the inherent uncertainty. It might be a sign that they aren’t a good fit, as well, since that’s just how your company operates. 10. Consider Remote Workers We mentioned this in part above, with a delayed remote start, but why not consider a fully remote position ? The modern workforce is better and better at taking advantage of technological tools to assist their remote work. Whether it’s teleconferencing, casual channels like Slack, or online productivity tools for collaboration, the experience level and utilization rate of these tools is growing every year. The pandemic in 2020 is also leading to millions of workers (and thousands of companies) realizing they can survive much more remote than they thought they could. While this may entail some shift in the way your company works, remote work is a good option for out of state candidates who aren’t able to relocate. It’s also a good option for companies located in a high cost of living area, who can’t offer competitive packages that entice a relocation. Remote work definitely has challenges of its own. That’s why we discussed the topic in greater detail in another post . Remote work is an excellent choice when it works, though it’s not always an option. Your IT network admin needs hands on the machines they oversee, for example. You may also need to offer remote work as an option for existing employees when you start hiring others remotely, to avoid jealousy and other issues. Hiring out of state candidates who are at the top of the talent pool is a great choice for many companies. Broader horizons and the power of the internet make it more than feasible; it’s almost essential. Your competitors are likely hiring from out of state, so you should get to it as well. Conclusion Hiring out of state candidates offers a plethora of advantages and opportunities for both your company and the potential employees. By embracing the diversity and skills brought by candidates from different regions, you can significantly enhance your team’s capabilities and perspectives. The key lies in navigating the unique challenges this process presents, from considering candidate motivations to offering relocation assistance and embracing remote work possibilities. As we’ve explored, each step in this journey requires careful consideration and a strategic approach to ensure a smooth transition for your new hires. Whether it’s understanding their motivations, being transparent about salary and costs, streamlining the interview process, or offering a comprehensive resource package, every action you take sets the stage for a successful and mutually beneficial relationship. Now, it’s your turn to take the leap forward. If you’re ready to expand your team’s horizons and hire top-tier out-of-state talent, we’re here to help. Let’s work together to find the perfect candidates who align with your company’s vision and goals.  Reach out to us for help hiring your new team members. It’s time to broaden your team’s landscape and usher in a new era of growth and success.

bottom of page